Best Web Hosting Service - Trust Equals Good Service

The best web hosting service has two important aspects in order to considered the best.  I have had a lot of experience working with a handful of hosting services over the years.  What surprised me was that some of these companies really did exceed my expectations.  However, there were some that just plain sucked and left a bitter taste in my mouth.

Customer Service

Customers service is a vital part to any business so it is no surprise that it is also important to a web hosting company.  With aside from the obvious the best web hosting service will be reliable they do need to be able to answer any questions that their customers might have.  In order to have good customer service they will need to have a 24/7 toll free number that you can reach them at. 

I recently worked on a clients site and the web hosting company did not have a phone number to reach them, at all.  You know how frustrating it is to work on someone's website and the only way to get in touch with them is through a support ticket.  It left a horrible taste in my mouth and I recommended that my client get rid of their service with them.  The best web hosting service will simply not have a support ticket, rather than having a phone number.

Check With The Better Business Bureau

Believe it or not almost every respectable web hosting companies are accredited with the Better Business Bureau.  Well, at lease the best web hosting services will take the time to register with the Better Business Bureau.  I would highly recommend checking with them to make sure there is not a long list of unhappy customers with any hosting service.

So before you spend your hard earned money you need to check their track record by looking at their Better Business Bureau page, as well as contacting them to make sure they have good customer service.  In fact, what I would do to is send them a message or call them prior to doing business with them.  If you follow these two important steps you will easily be able to find the best web hosting service available on the market.